Fairlie Healthcare Group
A leading provider of nursing care
THE PROJECT
Fairlie Healthcare Group were recommended to contact ReThink HR by Ciphr after they had begun their implementation and had completed their data import, but had been unable to gain further traction on the project at the desired speed. When we joined the project, the system required branding, configuration of a number of modules, and integration with the current ATS, Occupop. The HR team lacked confidence in using Ciphr and had not been able to retain all of the knowledge they had gained in their initial training and implementation sessions.
ReThink HR consultant, Hollie, joined the FHG team and helped to prioritise and direct the project stages and workload. She also undertook a review of the current system set up and data import and made recommendations on where improvements and optimisations could be made. In conjunction with Ciphr, consultancy sessions took place to progress the build of outstanding modules. Hollie supported these sessions by project managing follow up work, training and guiding the HR team, offering experience-based recommendations, and taking an active part in the hands-on build.
Following ReThink HR’s intervention, Fairlie Healthcare Group now have a fully functioning HR system which is integral to the HR team’s operations and is ready to roll-out to the wider organisation. The HR team has significantly increased its knowledge of and confidence in using Ciphr, both for day-to-day use and for any further configuration requirements. They are also now benefiting from increased efficiencies and process improvements, including the ability to more easily and accurately report on their employee data. ReThink HR’s involvement is credited as being invaluable in helping to progress the project and build the HR team’s knowledge and confidence.
AT A GLANCE
WEBSITE
INDUSTRY
Healthcare
EMPLOYEE COUNT
460 staff based in 3 UK locations
PROJECT STAGES
CHALLENGES
- The HR team were looking to benefit from the efficiency, accuracy and compliance offered by an HR system
- The implementation had not moved forward as quickly as desired due to limited resources and competing priorities within the HR team
- Fairlie Healthcare Group were looking for leadership and expertise to take the project forwards
System Selected
PROJECT STAGES
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“Within a very short time, Hollie joined us and started leading on the project. She understood CIPHR really well, was an excellent coach for all of us and worked incredibly hard to ensure we completed the project successfully.”
Leslie Kosovsky, Director of Human Resources and People
PROJECT OUTCOMES
TESTIMONIAL
The Fairlie Healthcare Group decided to implement CIPHR because it suited the complexity of our employee contracts and work patterns, would automise processes and allow us to report on essential data we did not have access to but needed. When this project began, the Group was undergoing significant change across the board in addition to implementing new technology. We decided very quickly that we needed support with the implementation if it was going to be successful and we were recommended Rethink HR. Within a very short time, Hollie joined us and started leading on the project. She understood CIPHR really well, was an excellent coach for all of us and worked incredibly hard to ensure we completed the project successfully. She was also a pleasure to work with and became an integral part of our team very quickly. I cannot thank Hollie enough for her support, and I would not hesitate to contact Rethink HR again to work with us on a project.
Leslie Kosovsky, Director of Human Resources and People