Case Studies
Case Studies
Case Study 1 – HRIS & Payroll Implementation
Description
- Project management lead for HR and payroll
- Stakeholder management and coordination of several interdependent internal projects
- Configuration and rollout lead across 5 brands
- Data import; configuration; process design; how to videos; active directory integration; single sign on; report design; payroll API; parallel runs and online payslips.
Outcome
HR self-service embedded across all brands.
Direct payroll link to streamline the process and minimise errors.
Automated processes, reminders and reporting to enhance HR team capacity, visibility and efficiency.
Testimonial
“The support and the commitment to the project was invaluable. Our consultant regularly worked outside her dedicated hours to check all was progressing ok and offering advice and even interjecting at times when escalations were required.
Despite not being a PA employee, our consultant built solid relationships within the company which were crucial to the project and really took on board what we as a business wanted to get from the system.” Chloe Quinn – Head of HR
Case Study 2 – Part-time HR Director
Description
Weekly onsite retainer providing strategic and generalist HR support to managers across the business.
- Management coaching and inductions
- Complex employee relations advice
- Ongoing culture change initiatives
- Introduction of HR and Applicant Tracking System (ATS) implementation
Outcome
Growth in Managers’ people confidence.
Improved efficiency and candidate experience moving from manual recruitment to an ATS.
Strategic planning and delivery to align values to working practices and culture by using continuous feedback, reward strategy and quarterly tracked goals.
Testimonial
“Zoe consistently delivers value on both a strategic and operational level and has supported our business through a period of significant change. Adept at building strong and trusted relationships Zoe is extremely personable and really connects with people; the feedback from our managers is outstanding.
We decided to partner with RethinkHR on a retainer basis because it gives us the flexibility we need as a SME, we can access expertise as and when things crop up and plan bigger HR projects which really move the business forward, such as our Team Culture Guide and HRIS. I highly recommend Zoe and her team to any business.” Gaynor Syed – Chief Operating Officer
Case Study 3 – HR System Project Rescue
Description
Support to get a HR system implementation back on track. Tackling data maintenance issues, reconfiguration of data and processes, payroll integration complexities and integration with a new workforce management platform.
Outcome
The HR team supported to review and change the configuration of the system to better suit the long-term needs of the HR team and those of the business.
Strong issue escalation and project management to coordinate integrations to move the project forward.
Improved vendor relationships between the business and the system providers.
Testimonial
“We have been working with ReThink HR for the last 6 months now. From my very first conversation with Zoe I had huge confidence of the service and support they would provide to the business and my team. Abbey has been an extension of my team since then and I cannot recommend her highly enough, she is detailed in her thinking, challenges as if she works for our business and always delivers on what she says. It has been a pleasure working with ReThink HR and I would recommend them without hesitation.” Laura Bunn – Director of HR & Development
Case Study 4 – HRIS & Payroll Implementation
Description
- Project management lead for implementation of new HR system, coordination to support change of payroll provider
- Liaison with central IT based in Germany
- Set-up, configuration and roll out for circa 800 staff
- Review of policy and procedures to ensure the new system was adopted successfully by the business
Outcome
HR system consistently used by all employees including approximately 400 field-based team members.
Team confident in the use of the system and how it can be developed in the future to support their business goals.
Strong interpersonal relationships established – the HR team know they can ask for support in future.
Testimonial
“Working with ReThink gave us the confidence that the project would be delivered on time. Philippa really took the time to understand our business and get to know what our expectations from the project were.
ReThink worked with us from initial conception of launching a new HR system to supporting us through implementation and delivery. Managing multiple stakeholder expectations is not easy and Philippa did this professionally offering experience and insight.” Jonathan Pearce – Assistant Director Human Resources
Case Study 5 – HR System Project Rescue
Description
To get Eton’s HR system implementation back on track. The key issues identified were:
- Data had not been maintained since import, therefore requiring it to be updated or reimported;
- Configuration needed to be reviewed to achieve accurate reporting and payroll outputs;
- Implementation of additional modules needed to be restarted and achieved; and,
- Team confidence in the system and using it day-to-day needed to be restored.
Outcome
The key issues above were resolved to ensure that the initial expenditure was not wasted.
The project continued through its remaining implementation stages, so as to deliver its expected return on investment for the HR team and wider stakeholders.
Work continued with the team to successfully implement an Applicant Tracking System, TribePad and Learning Management System, Essential Skillz.
Testimonial
“ReThink HR joined our HRIS project after it had “stalled” and have been working with us to get it back on track and rolled out to our staff. Since we have been working together the lead consultant, Philippa, has quickly learned a lot about our complex working arrangements and advised us about how to develop and adapt our processes to take advantage of how the system can help support our activities.
Having an expert and dedicated resource has been essential to keep momentum on the project with a HR team that is already working at full capacity. Without the support of Philippa and Abbey we would not be in the strong position we are in now to keep improving the service we provide to the wider School with the help of the data from our HR system.
Working with the ReThink HR team has been a pleasure, I cannot recommend them highly enough.” Anna Tomlinson – HR Director
Case Study 1 – HRIS & Payroll Implementation
Description
- Project management lead for HR and payroll
- Stakeholder management and coordination of several interdependent internal projects
- Configuration and rollout lead across 5 brands
- Data import; configuration; process design; how to videos; active directory integration; single sign on; report design; payroll API; parallel runs and online payslips.
Outcome
HR self-service embedded across all brands.
Direct payroll link to streamline the process and minimise errors.
Automated processes, reminders and reporting to enhance HR team capacity, visibility and efficiency.
Testimonial
“The support and the commitment to the project was invaluable. Our consultant regularly worked outside her dedicated hours to check all was progressing ok and offering advice and even interjecting at times when escalations were required.
Despite not being a PA employee, our consultant built solid relationships within the company which were crucial to the project and really took on board what we as a business wanted to get from the system.” Chloe Quinn – Head of HR
Case Study 2 – Part-time HR Director
Description
Weekly onsite retainer providing strategic and generalist HR support to managers across the business.
- Management coaching and inductions
- Complex employee relations advice
- Ongoing culture change initiatives
- Introduction of HR and Applicant Tracking System (ATS) implementation
Outcome
Growth in Managers’ people confidence.
Improved efficiency and candidate experience moving from manual recruitment to an ATS.
Strategic planning and delivery to align values to working practices and culture by using continuous feedback, reward strategy and quarterly tracked goals.
Testimonial
“Zoe consistently delivers value on both a strategic and operational level and has supported our business through a period of significant change. Adept at building strong and trusted relationships Zoe is extremely personable and really connects with people; the feedback from our managers is outstanding.
We decided to partner with RethinkHR on a retainer basis because it gives us the flexibility we need as a SME, we can access expertise as and when things crop up and plan bigger HR projects which really move the business forward, such as our Team Culture Guide and HRIS. I highly recommend Zoe and her team to any business.” Gaynor Syed – Chief Operating Officer
Case Study 3 – HR System Project Rescue
Description
Support to get a HR system implementation back on track. Tackling data maintenance issues, reconfiguration of data and processes, payroll integration complexities and integration with a new workforce management platform.
Outcome
The HR team supported to review and change the configuration of the system to better suit the long-term needs of the HR team and those of the business.
Strong issue escalation and project management to coordinate integrations to move the project forward.
Improved vendor relationships between the business and the system providers.
Testimonial
“We have been working with ReThink HR for the last 6 months now. From my very first conversation with Zoe I had huge confidence of the service and support they would provide to the business and my team. Abbey has been an extension of my team since then and I cannot recommend her highly enough, she is detailed in her thinking, challenges as if she works for our business and always delivers on what she says. It has been a pleasure working with ReThink HR and I would recommend them without hesitation.” Laura Bunn – Director of HR & Development
Case Study 4 – HRIS & Payroll Implementation
Description
- Project management lead for implementation of new HR system, coordination to support change of payroll provider
- Liaison with central IT based in Germany
- Set-up, configuration and roll out for circa 800 staff
- Review of policy and procedures to ensure the new system was adopted successfully by the business
Outcome
HR system consistently used by all employees including approximately 400 field-based team members.
Team confident in the use of the system and how it can be developed in the future to support their business goals.
Strong interpersonal relationships established – the HR team know they can ask for support in future.
Testimonial
“Working with ReThink gave us the confidence that the project would be delivered on time. Philippa really took the time to understand our business and get to know what our expectations from the project were.
ReThink worked with us from initial conception of launching a new HR system to supporting us through implementation and delivery. Managing multiple stakeholder expectations is not easy and Philippa did this professionally offering experience and insight.” Jonathan Pearce – Assistant Director Human Resources
Case Study 5 – HR System Project Rescue
Description
To get Eton’s HR system implementation back on track. The key issues identified were:
- Data had not been maintained since import, therefore requiring it to be updated or reimported;
- Configuration needed to be reviewed to achieve accurate reporting and payroll outputs;
- Implementation of additional modules needed to be restarted and achieved; and,
- Team confidence in the system and using it day-to-day needed to be restored.
Outcome
The key issues above were resolved to ensure that the initial expenditure was not wasted.
The project continued through its remaining implementation stages, so as to deliver its expected return on investment for the HR team and wider stakeholders.
Work continued with the team to successfully implement an Applicant Tracking System, TribePad and Learning Management System, Essential Skillz.
Testimonial
“ReThink HR joined our HRIS project after it had “stalled” and have been working with us to get it back on track and rolled out to our staff. Since we have been working together the lead consultant, Philippa, has quickly learned a lot about our complex working arrangements and advised us about how to develop and adapt our processes to take advantage of how the system can help support our activities.
Having an expert and dedicated resource has been essential to keep momentum on the project with a HR team that is already working at full capacity. Without the support of Philippa and Abbey we would not be in the strong position we are in now to keep improving the service we provide to the wider School with the help of the data from our HR system.
Working with the ReThink HR team has been a pleasure, I cannot recommend them highly enough.” Anna Tomlinson – HR Director